Sonitpur DC Chairs RTPS Public Service Delivery Review Meeting

TEZPUR: Sonitpur District Commissioner, Shri Ananda Kumar Das, chaired a review meeting today to assess the delivery of services under the Right to Public Services (RTPS) framework.

The meeting focused on improving the efficiency, transparency, and speed of government services to ensure citizens receive them within the official timelines.

Key Focus Areas of the Review:

• Application Track Record: Reviewing the current pendency of citizen applications.
• Timeline Adherence: Ensuring all notified services are delivered within the stipulated timeframe.
• Grievance Redressal: Strengthening measures to resolve public complaints effectively.
• Monitoring Mechanisms: Enhancing accountability through continuous tracking.

The District Commissioner reviewed the performance of individual departments and emphasized the need for prompt, citizen-centric service delivery.

Key Officials in Attendance:

• Shri Madhurjya Kumar Parashar, Circle Officer, Tezpur Revenue Circle
• Shri Jane Alam, Assistant Commissioner
• Other concerned departmental officials

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CMO AssamDirectorate of Information and Public Relations, AssamJanasanyog, Sonitpur জনসংযোগ, শোণিতপুৰDepartment of Administrative Reforms and Public Grievances (DARPG), Government of India